Terms & Conditions

Welcome to Neyuvi! By accessing and using our website (www.neyuvi.com) and purchasing our products, you agree to comply with the following terms and conditions. Please take the time to read them carefully as they govern your use of our website and services.

1. General Information

• Company Name: Neyuvi
• Website: www.neyuvi.com
• Contact Email: support@neyuvi.com
• Phone Number: +91 9014362492
• Address: 8-4-368/213/A, 4B, 4th floor, Moti Nagar, Hyderabad, Telangana, 500018, India

By using our website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our services.

2. Eligibility

To place an order or use the services offered by Neyuvi, you must:

• Be at least 18 years of age.
• Provide accurate and truthful information during the registration or checkout process.
• Comply with all applicable laws and regulations in your jurisdiction.

3. Products & Availability

• Product Descriptions: We make every effort to ensure that the products listed on our website are described accurately. However, slight variations in color, design, or texture may occur due to lighting or screen settings. Neyuvi does not guarantee that the colors will exactly match those displayed on your screen.
• Product Availability: All products are subject to availability. We reserve the right to limit the quantities of any item or refuse an order for any reason.

4. Pricing & Payment

• Pricing: All prices listed on our website are in Indian Rupees (INR). Prices are subject to change without prior notice.
• Payment Methods: We accept all major payment methods, including credit cards, debit cards, UPI, and net banking. All payments must be completed at the time of purchase.
• Security: We use secure payment gateways to protect your payment information. However, Neyuvi is not liable for any breach of security caused by third-party payment platforms.

5. Shipping & Delivery

• Shipping Policy: We offer shipping within India. Shipping fees and delivery times vary depending on your location and the shipping option selected at checkout.
• Delivery Times: Estimated delivery times are provided at checkout. While we strive to meet these estimates, delays may occur due to unforeseen circumstances, and Neyuvi is not responsible for any such delays.

6. Returns & Refunds

• Return Policy: If you are not satisfied with your purchase, you may return eligible products within 7 days of receiving your order. To learn more, please review our Return & Refund Policy.
• Refunds: Refunds will be processed within 7-10 business days after we receive and inspect the returned product. The refund will be issued to the original payment method.

7. Intellectual Property

• All content on www.neyuvi.com, including product images, designs, logos, text, graphics, and videos, is the intellectual property of Neyuvi or its licensors. You may not use, reproduce, distribute, or modify any content without prior written consent from Neyuvi.
• Any unauthorized use of our intellectual property may result in legal action.

8. User Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Interfere with or disrupt the functionality of the website or its services.
• Upload, transmit, or share any harmful, offensive, or illegal content.
• Attempt to gain unauthorized access to any part of our website or systems.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience or reference. Neyuvi is not responsible for the content, privacy practices, or terms of use of these external websites. Accessing any third-party website is at your own risk.

10. Limitation of Liability

Neyuvi strives to ensure that the information provided on the website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of the information. To the fullest extent permitted by law, Neyuvi will not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Your use or inability to use the website.
• The purchase or use of products.
• Any errors or omissions on the website.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

12. Changes to Terms & Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions, concerns, or feedback regarding our Terms & Conditions, please feel free to contact us:

• Email: support@neyuvi.com
• Phone: +91 9014362492
• Address: 8-4-368/213/A, 4B, 4th floor, Moti Nagar, Hyderabad, Telangana, 500018, India